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Help / FAQs
Shaadi.com Mobile Match
  1. What is the Shaadi.com Mobile Match service?
  2. How will this service benefit me?
  3. How can I subscribe to this service?
  4. How do I unsubscribe from this service?
  5. I am unhappy with my matches. How are the matches determined?
  6. How do I start viewing contact number of matches?
  7. Can I be sure the contact details I receive are valid?
  8. How much does this service cost?
  9. How do I become a Mobile Match premium member?
  10. Does becoming a Mobile Match premium member mean that I am Shaadi.com premium member?
  11. How do I make a payment?
  12. I opted for payment through check/payment pickup, but I have not received the number I wanted to view and the matches have stopped.
  13. What are the Terms and Conditions of this membership?
  ShaadiMobile
  1. What is the Shaadi.com Mobile Match service?
    Mobile Match is a unique service through which you will receive 1 match per day over SMS. You receive these match SMSes free of cost. You can obtain more details of the match via SMS, which would be charged as per your mobile SMS plan. However, in order to get a particular profile's phone number, you must subscribe to the Shaadi.com MobileMatch Premium Membership.

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  2. How will this service benefit me?
    • Continue receiving matches while being away from your desktop
    • View contact details of your match instantly

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  3. How can I subscribe to this service?
    Please note that currently this service is in a limited preview and is available only to select users. Please contact Customer Relations at 1-860-500-3456 for more details.

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  4. How do I unsubscribe from this service?
    If you are receiving matches as part of MobileMatch and want to unsubscribe, send the following SMS: UNSUB to LONGCODE

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  5. I am unhappy with my matches. How are the matches determined?
    The profile matches you receive daily are based on your profile details and partner preference on shaadi.com. If you are unhappy with the matches, please add/edit your Partner Preferences on shaadi.com

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  6. How do I start viewing contact number of matches?
    You'll have to become a Mobile Match premium member to start viewing the contact numbers of members you are interested in.

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  7. Can I be sure the contact details I receive are valid?
    The matches you'll receive through Mobile Match will all have verified Indian contact numbers. In case, the number is invalid or is not reachable, please contact Customer Relations at 1-860-500-3456.

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  8. How much does this service cost?
    Please contact Customer Relations for pricing details.

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  9. How do I become a Mobile Match premium member?
    You can become a premium member by following the instructions in the marketing or match SMSes or by calling Customer Relations at 1-860-500-3456

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  10. Does becoming a Mobile Match premium member mean that I am Shaadi.com premium member?
    No, you will only be a premium member on the Mobile Match service. To become a premium member on Shaadi.com click here.

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  11. How do I make a payment?
    Payments can be made through credit card, check or through payment pickup. Please contact Customer Relations for details.

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  12. I opted for payment through check/payment pickup, but I have not received the number I wanted to view and the matches have stopped.
    The contact details you requested and the match SMSs will resume only once payment has been cleared at shaadi's end. This is to ensure that you can instantly start viewing contact details of matches you receive instead of waiting for days until your membership has been upgraded.

    Please contact Customer Relations if you have had to wait more than 10 days for the matches to resume.

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  13. What are the Terms and Conditions of this membership?
    Click here to read the Terms and Conditions of Shaadi.com Mobile Match.

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